Managing Conflict and Disagreements

Conflict is part of any dynamic business organisation. It arises because people care and want to do their jobs well. The goal of a manager should be to avoid “win-lose” situations and to ensure productive resolution of conflict. Effectively working through conflict results in stronger working relationships and encourages creative solutions – while handling conflict inappropriately results in damaged relationships and inhibits the expression of valuable opinions.

Neurodiversity in the workplace

Most businesses are aware of the importance of a diverse workforce, bringing together people of different races, genders, ethnicities and religions. But what about the different ways each of us learn and process information, or communicate? These are vital factors when dealing with people who have neurological differences, including dyslexia, attention deficit hyperactivity disorder and autism.

Covey’s Circles of Influence

In his book “7 Habits of Highly Effective People” Stephen Covey distinguishes between proactive people – who focus on what they can do and can influence – and reactive people who focus their energy on things beyond their control. Knowing how far your circle of influence extends is an important aspect of personal effectiveness.

Management Teams: Why They Succeed or Fail by R Meredith Belbin

For every manager, getting the most from their team is paramount in achieving superior results. Belbin’s vital area of management research supersedes the usual preoccupations with qualifications and experience, considering instead the Team Role behaviours which shape everyday interactions in teams. This book is an account of the experimental study of management teams at Henley Management […]

The One Minute Manager Builds High Performing Teams by Kenneth Blanchard, Donald Carew, Eunice Parisi-Carew

The alternative way towards better team-building, this is the bestselling management tool from the author of The One Minute Manager. Most managers spend over half their time working with a team, and the One Minute Manager’s practical advice shows how any team can work better and more effectively. The One Minute Manager Builds High Performing […]

Effective Strategic Leadership, the Complete Guide to Strategic Management by John Adair

It is the role of Strategic leaders to respond to change and external events, establishing a strong organizational structure, allocating resources and communicating strategic vision. As a strategic leader, your decisions may appear more risky, your actions more visible and achieving results more complex than for organizational managers. In Effective Strategic Leadership John Adair teaches you everything […]